Proof without testimonials
These are representative excerpts of the artifacts your team receives. Every engagement is customized to your tools, roles, and workflows — these samples show the format and depth you can expect.
No fabricated case studies. No invented logos. Just tangible work product you can evaluate before buying.
What success looks like
Consistent prompts
Your team uses a shared prompt library with placeholders, not one-off trial-and-error.
Fewer rewrites
Structured prompts + verification steps catch errors before output leaves the team.
Approved use-cases
A clear list of what AI is used for—and what it isn’t used for—agreed on and documented.
Human review habit
Every external-facing AI output goes through a consistent verification step before sending.
Included in every Workshop and Sprint engagement. A team-facing reference document covering safe-use rules, output verification habits, and role-specific boundaries.
AI Rules of the Road (excerpt)
Full version: See public sample
Verification Checklist (Send-Safe)
Approved Use-Case Library (sample rows)
Draft internal status update
Safe ✓ — sanitize project names → review → send
Summarize meeting notes
Safe ✓ — remove attendee names → review format
Draft customer email response
Safe with review ☐ — verify policy accuracy + tone
Escalation + Boundary Rules
Delivered in the AI Workflow Audit + Roadmap. Maps your team's actual use-cases to the best-fit AI tool in your approved stack. We recommend, we do not sell software.
Your audit deliverable includes a full matrix scoped to your team's tool access and specific workflow list.
One example from a support lane playbook. Each step shows what to input, how to verify, and when to escalate.
Classify the ticket
INPUT: Paste raw customer message
PROMPT PATTERN
"Classify this support request: [billing / technical / policy / other]. 1-sentence summary of the issue."
✓ VERIFY: Confirm classification makes sense before routing.
⚠ ESCALATE: If message is emotional, angry, or legal-adjacent — escalate before drafting.
Draft initial response
INPUT: Ticket classification + relevant policy snippet (sanitized)
PROMPT PATTERN
"Draft a professional, empathetic response to this [billing/technical/policy] inquiry. Tone: direct, helpful, human. Do not invent policy. Flag anything that needs verification."
✓ VERIFY: Check: policy accuracy, correct contact info, appropriate tone for context.
⚠ ESCALATE: If you cannot verify a policy claim — remove it and note it for a human to add.
Create KB article (optional)
INPUT: Resolved ticket + verified answer
PROMPT PATTERN
"Convert this resolved support case into a KB article. Format: Title, Problem statement, Resolution steps, Related links. Mark any steps that require a human to verify before publishing."
✓ VERIFY: Human signs off on resolution steps before publishing.
⚠ ESCALATE: Don't publish AI-drafted KB articles without human review of all factual claims.
A lightweight measurement baseline set during the Install Deliverables step. Gives teams a simple way to track whether AI adoption is actually changing how work gets done.
Dashes indicate values to be filled in post-engagement. Baseline is captured during the Install Deliverables step.
A simple one-page template teams use to document, review, and approve each AI use-case before it enters the standard prompt library. One row per use-case.
Your engagement includes a complete sheet scoped to your team's actual workflow list.
One-page reference document. Defines the shared prompt structure your team uses so every output is consistent, verifiable, and easy to hand off.
Standard Prompt Structure
Example: Internal Update
You are my status writer. Convert the following rough notes into a 3-bullet internal update for my manager. Audience: internal. Remove proper names. Input: [PASTE NOTES]
Example: Support Draft
You are my support drafter. Write a 2-paragraph empathetic response to the following ticket. Flag one policy claim I must verify before sending. Input: [PASTE TICKET]
Every engagement delivers the complete customized artifacts — not excerpts. Start with a free 20-minute discovery call to scope the right fit for your team.